Consilium Software, Idea Information Join Hands

[sukishan]

Consilium will deliver Unified Communications solutions in the BPO market of Bangladesh.

Consilium Software, a Unified Communications software and solutions company, and Idea Information Technology, a BPO firm in Bangladesh, have signed a strategic partnership agreement to deliver Unified Communications solutions in the BPO market of Bangladesh and focus on several initiatives for the strong domestic growth in the Bangladesh market.

Commenting on the alliance, Pramod Ratwani, president and executive chairman, Consilium Software, said, "Idea Information Technology brings considerable experience and the required expertise in the BPO Outsourcing market in Bangladesh. Our innovative UC solutions have clear cost benefits, protect existing investments through interoperability, and have very fast deployment cycles. Backed by our unmatched services expertise and cutting edge support structure, we are confident that this partnership will help Consilium make significant gains in this market."

"Consilium Software is the complete Unified Communications solutions provider for contact centres and enterprises and we are excited about representing them in the Bangladesh market," Md Emdad Hussain, managing director, Idea Information Technology. "Through this partnership we intend to address the strong growth in the domestic market as well as the BPO outsourcing business that Bangladesh has been experiencing in the recent years."

Through this alliance, Consilium Software will leverage its experience in the contact centre industry and market knowledge to bring UC solutions such as customer interaction applications, VOIP, video collaboration, E-mail and SMS management solutions in the Bangladesh BPO market.