SUTHERLAND Interview Patterns

[Kalyan]

SUTHERLAND Interview Patterns

About the Recruitment Process:

1. Listening skills - This is pretty easy. Short and simple conversations will be played and there will be questions based on that. Something very similar to the questions in TOEFL cassettes.

2. Communication Skills - They basically test ur comm skills. U should be able to talk with grammatically correct sentences with a bit fluency. Be confident while u talk. Dont show that u r nervous even if u r. A pleasant behavior will help u better. Be slow, but correct.

The general Questions are:

Tell something about urself.

Take some topic and talk on it - not technical - choose an issue in which u have opinions and feel comfortable talking about.

What do u think and expect from the company.

Why call center?


3. Technical Round - Basic knowledge on hardware and networking. Just make them feel that u have around 40% hardware knowledge and u know something about troubleshooting. Tell them all u know about a particular device like a modem or printer.

Make them feel that u have navigated through the system extensively.

4. HR Round - Its testing ur communication skill, ur attitude, ur background etc. Be fluent and cool.
And they would give u the offer letter the same day if selected.


GOOD COMMUNICATION.

PERFECT ACCENT IN UR ENGLISH

NETWORKING AND HARD WARE KNOWLEDGE

THERE WILL BE 4 ROUNDS IN IT SCREENING

2 TECH INTERVIEWS

1 H.R INTERVIEW


There are three rounds of selection procedure.

1. Listening Skills: In this part, a conversation between two persons will be played in a cassette player and a question paper containing questions relevant to the conversation will be asked. Don't worry about it, there will be a pause to answer each question after each conversation and the conversation is not a lengthy one.

The reason for my failure is that I didn't concentrate to the conversation when it was played rather I was the reading the questions. So, I was trying to the answer the previous question when the next conversation was going on. So if u are going to attend the test dont do whatever I have stated above.

2.Communication Skills: In this part, u have to meet the HR person and he will test ur communication skills. For girls, they usually ask only two question:

i. Tell about yourself
ii. Tell about your family background

In this section, American accent, vocabulary resource, grammar are considered mainly. So before going there find out some hi-fi words in dictionary so that u can impress the person.


i. The candidate will be asked to tell something about his pen and a time of 30 seconds will be given for that.
ii Or the candidate will be asked to sell a pen to the HR person thinking him as a customer.

3. Technical Skills: In this part, u will be asked questions regarding operating system(Windows), Hardware( simple questions), networking, etc.

Questions regarding os will be like:

i How to install a modem and its driver in windows
ii How to connect to the internet
iii How to view device manager, task manager, control panel and its contents