Call Center Executive Telugu, Tamil & English

[NiveRoshni]

Call Center Executive Telugu, Tamil & English

Gopalapuram, Tamil Nadu
₹12,528 - ₹23,836 a month

JOB RESPONSIBILITY:

1. Fixing appointments and enquiry visit conversion

2. Telephone etiquette with call quality adherence

3. First Call Resolution (FCR) of enquiry calls

4. Average wait time of patients during the call (Call holding)

5. Call transfer rate

6. Customer call frequency

7. Ensure all the calls are answered properly without getting missed out

8. Quality parameters followed as per SOP's

9. Feedback from the patients and their satisfaction

HR

Abdul

7397792783

Job Types: Full-time, Fresher, Walk-In

Salary: ₹12,528.00 - ₹23,836.00 per month

Schedule:

Day shift
Morning shift
Education:

Bachelor's (Preferred)
Experience:

tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:

Telugu (Preferred)
Work Remotely:

No

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