Customer Support Executive (cse)

[sushmi]

Customer Support Executive (cse)

RELYON CARDS PRIVATE LIMITED
Chennai, Tamil Nadu

3 days agoFull–time
Hiring MNC BPO for "Teleperformance" Customer Support Executive / inbound process/ customer support /CCE Call Center Executive Voice Customer Service Voice Process & Technical Support Executive
Responsibilities
• Provide customer assistance and support primarily via phone, email and Chat for technical and customer account
• Graduate
• 1Y Experience of any field( Documented : Offer Letter, Experience and last three months' Salary slip is must).
• The candidate should be fluent in English along with particular regional Language(Telugu or Tamil).
• The candidate should be able to read, write and speak( respective regional language)
Benefits
• 2-3 month Paid training form the company ( salary would be paid ).
• Meal and Transport as per company Policy
• 15 days Accommodation for New joiner from other states. Work location Mohali Punjab / Indore Madhya Pradesh /Jaipur Rajasthan
• Contact on Call/WhatsAp +91-9305293583
• other attractive perk as per company policy
Job Types: Full-time VolunteerSalary: INR18,000.00 - INR20,000.00 per monthSchedule:
• Rotational shift
Supplemental Pay:
• Commission pay
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus
Experience:
• work: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• total work: 1 year (Preferred)
Education:
• Higher Secondary(12th Pass) (Preferred)
Shifts:
• Morning (Required)
• Evening (Required)
• Night (Required)
• Any (Required)
Benefits:
• Health insurance
• Provident fund (PF)
• Paid leaves / Leave encashment
• Company Cab / Shuttle service
• Travel allowance
• Meal card / Food coupons
• Flexible work hours
• Education assistance
• Phone / Internet reimbursement
• Joining bonus
• Shift allowance
Customer issues handled:
• Device setup or troubleshooting
Benefits provided:
• Incentive on reaching sales target
• Cab provided
• Meal(s) provided
Training provided:
• Yes - Training provided
Job Duties:
• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested
Work Remotely:
• Yes, temporarily due to COVID-19


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