M.B.A. (SM) RE — ENGINEERING AND FLEXI SYSTEM

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M.B.A. (SM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

RE — ENGINEERING AND FLEXI SYSTEM

(Upto 2013–14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A — (5 x 8 = 40 marks)
Answer any FIVE questions.

1. What do you mean by fundamental rethinking in the context of business process reengineering (BPR)?

2. Distinguish between fixed and flexible systems.

3. Discuss the role of IT in re-engineering process.

4. Write in brief about BPR cycle.

5. Discuss in brief about bottom-up participation process.

6. Explain the concept of change management.

7. Distinguish between BPR and TQM.

8. Briefly explain flexibility in strategic alliances.

SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss in detail about the success factors of Reengineering.

10. Explain in detail the re-engineering enabling process.

11. Write in detail about business process interoperability.

12. What are the usual criticisms levelled against BPR? How would you answer to these criticisms?

13. Discuss in detail about manufacturing system flexibility with real time examples.

14. Describe the procedure for implementing BPR.

15. Write short notes on the following:
 (a) Re-engineering leader
 (b) Contours in BPR
 (c) BPR Vs CQI.

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[T. RAJESH]

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