M.B.A. (Tourism) TOUR OPERATORS AND TRAVEL AGENCIES

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M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2018.
Third Semester

TOUR OPERATORS AND TRAVEL AGENCIES

(2013 – 14 Academic year and 2014 calendar year onwards)
Time : Three hours Maximum : 100 marks

PART A — (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain the significant role of Tour Operators.

2. How the tour operators are selected? Explain.

3. What is the role of Travel Agents in Tourism and Travel?

4. Is the Travel Agency business profitable as compared to other Businesses.

5. Explain the organisational set-up to TAAI.

6. Analyse the impact of cancellations tours on the Tour Operators.

7. How the Tariff fluctuations affect the business of Tour Operators?

8. What is the future of Travel Agency business?

PART B — (4 x 15 = 60 marks)
Answer any FOUR questions.
9. Distinguish package Tourism from Free Independent Tourists (FIT). Explain its significance.

10. Critically evaluate the aspects of cost, benefit, return and risk associated with Travel, by the Tour Operators.

11. Explain the different types of Travel Agencies.

12. Why is an IATA – appointed Travel Agency more reliable? Explain.

13. Explain the special problems faced by Tour Operators.

14. After Globalisation and liberalisation, explain the position of Tour Operators.

15. Do you think direct sale of Tourist Products on Internet will affect travel agency business and if yes, how much?
                                                 
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