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EXL - Company Profile

Started by sajiv, Nov 26, 2008, 03:44 AM

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Company Profile & facts

EXL is a leading end-to-end business process outsourcing solution provider. We have built lasting relationships with our clients based on consistent high-quality service delivery, trust and confidence.

As a pure-play BPO company, EXL has carved a niche for itself with its seasoned management and operations team at the core. Long-standing careers of our leadership team in the banking, financial services and insurance segment provide an unmatched insight and understanding of our clients' business. Our expertise in the domains we operate in combined with a process centric approach, an unparalleled track record of seamless process migration, and consistent service delivery, positions us uniquely in the BPO space.

We offer integrated outsourcing solutions and have successfully migrated to our operations centers more than 230 processes covering a broad array of products and services. We are one of the few companies managing complex transaction processing operations. We combine our BPO expertise with research and analytics, risk advisory services, and process consulting services to deliver a broad suite of offerings to our customers.

EXL's deep knowledge of industry and processes enables us to provide innovative and cost effective solutions to help our clients achieve high business efficiencies. Our global culture is driven by our sense of accountability, innovation, excellence, urgency, integrity and respect.

Sector focused

Banking & Financial Services

Cross Sector

Business Process Outsourcing
Finance & Accounting
Collections & A/R Management
Customer Service

1.Research & Analytics
2.Risk Advisory Services
3.Process Advisory
4.Value Added Services


At EXL you can realize your long-term career ambitions
At EXL, it's not just a job opportunity you get. We are seeking candidates with a wide range of backgrounds with a passion for hard work and play. The possibilities are endless if you have the right aptitude - HR and Recruitment, Migration, Training, Marketing, Operations and Accounts are some of the opportunities we offer. If you are confident of your abilities and driven to excel, EXL provides the perfect environment.

At EXL we build careers
As one of India's leading BPO companies, EXL goes much beyond offering you `a job'. Trained and multi skilled managers guide you through leadership building programs, a cross-learning environment and multi-faceted job exposures, transforming you into a successful BPO professional.
Globally, the Business Process Outsourcing industry is growing at a scorching pace. This high growth rate, plus the opportunities at EXL make it the ideal career for today's driven global professionals.

It pays to be at EXL
At EXL you will get to work for a host of international brands on cutting-edge technology and the company is one of India's highest paying BPO companies. You will prosper both personally and professionally once you take the leap.

Historic Events / Press Room

EXL was incorporated in April 1999 in Delaware, US, by a group of experienced professionals including Vikram Talwar and Rohit Kapoor. Vikram was then the CEO and Managing Director of Ernst & Young, and Rohit managed international investments for clients at Deutsche Bank.

In August 2001, Conseco acquired EXL and operated as its wholly owned subsidiary. Later, in November 2002, Oak Hill Capital Partners L.P. and FTVentures along with some members of our senior management team bought EXL from Conseco making it a third party pure-play business process outsourcing service provider.

EXL has come a long way since. EXL has kept up its momentum and achieved several milestones-servicing approximately 50 clients, approximately 8,200 strong family of EXLites, expanding the types and sophistication of our research and analytics services by acquiring Inductis.

EXL's focus on select domains and service offerings, and its rigor of consistent and significant quality improvements has made EXL one of the leading players in the global BPO space.


The year 2007 at EXL was about conquering new highs through the relentless pursuit of excellence. We began with a vision of "providing a competitive edge to our clients through transformation and outsourcing of business processes" and we took the necessary actions that exceeded everyone's expectations.

Welcome to the fifth edition of EXL's Thought Leadership Workshop. The topic of discussion for this year's workshop is India 2.0: Transformation and Innovation. From being looked upon as the outsourcing destination that would reduce costs and provide a competitive edge to companies, India 2.0 is witnessing the consolidation of the industry and development of transformational capabilities with knowledge and advisory services.

EXL Service in association with IMD, one of the world's leading business schools, organized a business forum titled: Low Cost Competition - Why the Challenge is Intensifying. It was addressed by Adrian Ryans, Professor of Marketing and Strategy at IMD. Read more

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