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1
M.B.A. (TM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

GROWTH MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Describe competition and co-operation.

2. Explain developing a growth proposition and plan.

3. Enumerate choosing the strategic growth choice.

4. Describe Walding off organization from signs of slowing and losing.

5. Explain team based environment and performance management program.

6. Explain monitoring growth in detail.

7. Enumerate market and competition domain in detail.

8. Explain effectiveness enhancement and excellence management in detail.

SECTION B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Explain blue ocean strategy and Ansoff's model.

10. Explain frequent and two-way communications in details.

11. Enumerate managing growth fatigue.

12. Describe people and organizational domain and turn risks into opportunities.

13. Explain employee development plans and succession plan in detail.

14. Explain managing rapid growth and passion for growth.

15. Explain SWOT/TOWS model in detail.

                                                       ----------------
2
M.B.A. (TM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

MANAGEMENT OF TECHNOLOGY TRANSFER AND ABSORPTION

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 × 8 = 40 marks)
Answer any FIVE questions.
1. Explain the need and importance of technology transfer.

2. Bring out the relaxing IPR's standards of technology.

3. State the role of licensing in market channels.

4. Explain the Organisational Redesign and Re-engineering.

5. Write a notes on proxies for technology absorption.

6. Explain the need for new outlook on absorption strategies.

7. State the essence of technology transfer and acquisition.

8. Explain the key elements of diffusion routes.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Explain the impact on transfer within and between nations.

10. Discuss about the trade and investment policy of Host in technology transfer.

11. Explain about TRIP's and convention on Bio-Diversity in technology innovations.

12. Describe the conditions for market channels and non-market channels.

13. Explain the local innovation in developing countries as alternative to technology transfer.

14. Describe the role of attitude of technology transferor and transferee firms.

15. Discuss about the WTO and TRIP's technology transfers.

                                             ----------------
3
M.B.A. (TM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

KNOWLEDGE AND CHANGE MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. State the aspects of knowledge management.

2. What is knowledge planning?

3. State the meaning for new knowledge.

4. Write something about the knowledge life cycle.

5. Give a short note on change programs.

6. How can you handle the resistance in change management?

7. State the change check points in change management process.

8. What do you mean by piece-meal strategy in CM?

SECTION B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Explain the value of knowledge management.

10. Enumerate the importance of computer supported work systems in Km.

11. ''Knowledge management is useful for transforming individual knowledge into organisational knowledge'' - Do you agree?

12. Explain how Km reflecting in distributed organisational knowledge base.

13. Describe the various areas of change in business.

14. Explain the organisational changes to deal with whirlwinds of change.

15. ''The successful change of employees levels to the organisational growth and development'' - Comment.

                                                      -------------
4
M.B.A. (TM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

MANUFACTURING, MAINTENANCE AND WASTE MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. What are the basic manufacturing operations? Explain.

2. State the importance of material handling.

3. Explain the basic functions of single station manufacturing cells.

4. What is flexible manufacturing systems? Write its importance.

5. Briefly explain breakdown maintenance.

6. Bring out the structure of resources in detail.

7. Write your comments on ''Nothing is a waste until it is wasted''.

8. Write the benefits of extended producer's liability.

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Explain about industrial equipment and maintenance.

10. Discuss about lean production and agile manufacturing.

11. Write short note to the following :
 (a) Total productive maintenance
 (b) Routine maintenance.

12. Describe the activities of system operations and documentation.

13. Explain the requisites and efforts trends in e-waste.

14. Describe about organic and inorganic processes.

15. Write short notes to the following :
 (a) Zero waste system
 (b) Disposal strategy.

                                                                  -------------
5
M.B.A. (TM) DEGREE EXAMINATION, MAY 2018.
Third Semester

TECHNOLOGY POLICY, ETHICS AND IPR MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 × 8 = 40 marks)
Answer any FIVE questions.

1. Write the impact of science and Technology in Management.

2. Explain the advantages of Public Industry in India.

3. What is cyber security? Write its advantages.

4. Briefly explain the features of Nano Technology.

5. Explain the advantages of Internet in Modern Management.

6. Write the Ethics of Risk Analysis.

7. Explain the concept of IPR.

8. Write short note on the patents Act 1970.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss about Green Technology and its advantages.

10. Describe about Transport Technology policy in detail.

11. Discuss the role of civil society in environmental governance.

12. Discuss the ethics of artificial intelligence.

13. Describe the international treaties on IPR.

14. Discuss about trade and merchandise marks act, 1958.

15. Write short note to the given:
 (a) Applied Research
 (b) Clean Technology.

                                                                     ----------
6
M.B.A. (TM) DEGREE EXAMINATION, MAY 2018.
Third Semester

RE-ENGINEERING AND FLEXI SYSTEMS

(2013 - 14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain business process re-engineering methodology.

2. Explain the phases of selecting a business process reengineering team.

3. State the BPR life cycle.

4. Explain the advantages and disadvantages of business process re-engineering.

5. Explain the principles of change management.

6. Write short note on revolution of Re-engineering.

7. What is the need of Human Resources flexibility?

8. Explain flexi systems in Re-engineering.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss the concept of significance of flexibility.

10. Explain about Re-engineering journey and communications.

11. Describe the various appraisal of processes in process re-engineering.

12. Discuss the principles of BPR.

13. Discuss short note to the following :
 (a) BPR Criticism.
 (b) BPR Vs. TQM.

14. Describe the advantages of enterprise flexibility in economic development.

15. Discuss various flexibility in service offerings also highlights its benefits.

                                                        ---------------
7
M.B.A. (TM) DEGREE EXAMINATION, MAY 2018.
Third Semester

MANAGEMENT OF INNOVATION AND R & D

(Upto 2013 - 14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain the technological innovation and their developments.

2. Explain the techniques of transforming in creativity.

3. Briefly explain the sources of innovation.

4. Bring out brainstorming theory.

5. State the features of innovations.

6. Explain the role of Patents, Copy rights and Trade marks in R & D Management.

7. Explain about the Innovation Efficiency Index in detail.

8. Explain process innovation and product innovation in detail.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Explain the concept of innovation and role of R & D.

10. Explain about the creativity and problem solving in Innovation.

11. Enumerate the innovation theory in creativity.

12. Explain the role of intellectual property rights in R & D.

13. Describe the top innovating firms in world.

14. Explain the role of financiers in R & D projects.

15. Discus how the government support for R&D Infrastructure and researchers.


                                                    ---------------
8
M.B.A. (CM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

CORPORATE RESTRUCTURING

(2013-14 Academic year and 2014 calendar year onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 × 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. What is the need for formulation and execution of restructuring strategies?

2. Explain the underlying concept of amalgamations.

3. Explain the different kinds of take-over.

4. Distinguish between demerger and reconstruction.

5. What are the financial advantages for the merged firm?

6. What are the objectives of buy-back of shares?

7. What do you mean by financial engineering in the context of restructuring?

8. What are the merits and demerits of mergers and acquisitions?

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Discuss the types and benefits of strategic alliances.

10. Briefly describe the documentations required to be presented along with the petition for merger.

11. Briefly describe procedural requirements of take-over.

12. Discuss the various ways of demerger.

13. Enumerate the factors which are required to measure the success of any merger.

14. Describe the SEBI guidelines for buy-back of shares.

15. Critically examine the factors impost merger re-organisation.

                                                      ----------------
9
M.B.A. (CM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

CORPORATE AUDIT AND COMPLIANCE MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 × 8 = 40 marks)
Answer any FIVE questions.

1. Enumerate the nature and scope of Auditing.

2. Narrate the process of establishment of compliance management system.

3. Explain the meaning and scope of certification.

4. Describe the importance of compliance certificate.

5. Discuss the prerequisites for issue of prospectus.

6. Detail the powers of registrar of companies.

7. Write brief note on approval of post capital issue compliances.

8. Describe the procedure regarding dispatch of refund order.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Elaborate different types of audit that improves corporate management.

10. Write detailed note on Certification of buy back of securities and transfer deeds.

11. Explain Secretarial audit of registrar and transfer agents.

12. Detail the appraisal of secretarial compliances and self regulation mechanism.

13. Enumerate the measures against fraudulent practices with pre-capital issue work.

14. Narrate Compliance of listing guidelines issued by SEBI in detail.

15. Corporate audit and compliance management ensures efficient corporate governance - Comment.

                                                                  ------------
10
M.B.A. (CM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

CORPORATE GOVERNANCE

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Describe the consequences of mis-governance.

2. Describe the elements of Sarbanes-Oxley Act, 2002.

3. What are the systemic problems of corporate governance?

4. Distinguish between managing director and independent director.

5. What are the objectives of the Clause 49 of the Listing Agreement?

6. Write short notes on: corporate social entrepreneurship.

7. What are the key responsibilities of the board?

8. Enumerate the activities involving risk management.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. How do you relate sustainability and corporate governance? What are their important features?

10. Discuss the types of corporate Removed and provide suitable Indian examples.

11. Discuss the internal corporate governance control mechanisms.

12. Discus the role and functions of Independent directors in terms of corporate governance.

13. Discuss the functions of audit committee.

14. Critically examine the impact of corporate governance in the banking sector.

15. Discuss the determinants of board structure.

                                                         -------------
11
M.B.A. (CM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

CORPORATE SOCIAL RESPONSIBILITY AND ETHICS

(Upto 2013-14 Academic Year and 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Define CSR. What are its characteristics?

2. Explain any two CSR activities of a firm of your choice. What features of those activities impressed you?

3. Write short notes on :
 (a) Ethical decay
 (b) Insider Trading.

4. What are the various approaches to CSR?

5. Can business ethics be taught? How do firms establish their ethics?

6. What are the characteristics of Business Ethics?

7. What are the basic principles of management as per ancient Indian wisdom?

8. Enumerate the benefits of value based management.

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. CSR is a marketing strategy used by firms to increase their profits. Do you agree? Use examples to validate your point.

10. Explain in detail any four unethical practices that are common in the corporate arena. Highlight with examples the positive and negative impact of such practices on the firm.

11. The recent amendments to the Company's Act have made it mandatory for firms to spend on CSR activities. Highlight the other aspects of the new regulation. Do you
think the country will benefit clue to this regulation?

12. In the globalised era firms are forced to follow the globalnorms for management. Do you think Indian ethos and values still has a role?

13. What are the perspectives provided by ancient Indian wisdom on
 (a) Environmental degradation
 (b) Dharma of management
 (c) Man-machine equation.

14. What are the reasons that motivate firms to pursue CSR activities? Are there any reasons for firms to not engage in CSR?

15. Do individual values and ethics of employees affect the
overall vales and ethics of the organisation? Explain.

                                                               ----------------
12
M.B.A. (CM) DEGREE EXAMINATION, MAY 2018.
Third Semester

SECURITIES LAWS AND FINANCIAL MARKETS

(2013-2014 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
1. State the significance of foreign exchange market.

2. Write a note on International capital market.

3. Explain the features of Global depository receipts.

4. State the role of registrar in the new issue.

5. Write a note on: Badla transactions.

6. What are the risks associated with mutual funds?

7. Explain the role and functions of debentures trustees.

8. Explain the importance of a commercial bill market.

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Trace out the development of the financial system in India.

10. Discuss the various components of a money market and bring out its importance.

11. Explain the various types of intermediaries in financial market and state their functions.

12. Discuss the guidelines for Merchant Bankers issued by SEBI.

13. Explain the functions of stock exchanges in India.

14. Discuss the SEBI regulation for mutual funds.

15. Write a detailed note on: Credit rating agencies in India.

                                                                 ----------------
13
M.B.A. (CM) DEGREE EXAMINATION, MAY 2018.
Third Semester

GLOBAL BUSINESS AND MNCs

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain the concept of international business.

2. State the document required for availing export credit insurance.

3. Explain the concept of technology transfer by MNCs.

4. Write a note on : Strategic alliance.

5. State the trade related aspects of intellectual property rights.

6. What are the functions of world bank?

7. Write a note on : Anti-dumping duties.

8. State the significance of small exporters policy.

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Discuss the factors influencing international business.

10. Explain the documents required for export credit.

11. Enumerate the basic features of the theories which explain FDI behaviour.

12. Describe the different forms of Foreign Collaborations.

13. Write a note on the following.
 (a) NAFTA
 (b) European union and
 (c) SAPTA

14. Discuss the organisation of IMF and its contribution to global business.

15. Explain the services of export credit and guarantee corporation in export credit insurance.

                                                   ----------------------
14
M.B.A. (CM) DEGREE EXAMINATION, MAY 2018.
Third Semester

COMPANY LAW AND PRACTICE

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 × 8 = 40 marks)
Answer any FIVE questions.
1. Write a note on Memorandum of Association.

2. When must a company issue a statement in lieu of prospectus?

3. Define a share warrant.

4. What are the disqualification of a managing director?

5. Short note on Managerial remuneration.

6. Write a note on :
 (a) Statutory meetings
 (b) Annual general meeting.

7. Explain appointment and removal of auditors.

8. What are the consequences of a winding up order?

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Explain Articles of Association. Contents and Alteration of Articles of Association.

10. Describe the power, duties and liabilities of directors.

11. Explain kinds of debentures.

12. Describe the annual general meeting.

13. Write a note on general meetings of shareholders.

14. What are the requisites of a valid board meeting? When is a board meeting said to be duty convened and properly constituted?

15. Discuss the rights and liabilities of members.

                                                     ----------------
15
M.B.A. (LM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

GROWTH MANAGEMENT

(2013 - 2014 Academic Year and 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. What is growth management? Explain its functional activities.

2. Explain the ways to identify growth opportunities.

3. What are the improvement strategies on growth management?

4. Write short note on 'Blue Ocean Strategy'.

5. Explain the efficient decision making process activities with example.

6. Write short note on "synchronized efforts".

7. How do you turn the risks in to opportunities?

8. Describe - Excellence management.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss the importance of creativity and engagement for growth management.

10. Explain - vertical growth and horizontal growth.

11. Discuss about three levels of enterprise strategies for growth management.

12. Explain the need of performance management programme for growth management.

13. Discuss the greiness model of crises induced growth.

14. Explain various domain in growth management.

15. Describe the kaizen and radical innovation on growth management.

                                                         ---------------
16
M.B.A. (LM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

LOGISTICS MARKETING AND TECHNOLOGY

(2013 - 14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain the advantages of Hiring a 3PL provider for outsourced logistics.

2. How to transform company's supply chain through a 4PL approach?

3. How to take a decision based on user behaviour?

4. What is meant by market segmentation and describe its objectives?

5. Explain the merits and demerits of New Service Planning.

6. Explain the types of advertising in logistics management.

7. How technology has changed supply chain? Explain.

8. Explain the role of benchmarking in supply chain improvement.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. What are the various approaches of studying marketing? Elaborate in details.

10. How to develop an effective positioning strategy? Explain with example.

11. Write a detailed note to the following :
 (a) Concentrated Marketing
 (b) Wholesalers and Industries.

12. Briefly explain the service life cycle model.

13. Describe the types and traits of salesmanship.

14. Briefly explain various SCM softwares and its applications.

15. Discuss the role of Total Quality Management in SCM.

                                                     ---------------
17
M.B.A. (LM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

AIR - CARGO LOGISTICS

(2013 - 2014 Academic Year and 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5  8 = 40 marks)
Answer any FIVE questions.
1. What are the significance of Air transportation in air cargo logistics?

2. Explain the various innovative schemes available to popularise the air - cargo logistics in India.

3. What are the factors determining freight for cargo in airways?

4. Write short notes on
 (a) On-Board logistics
 (b) Overland transport services.

5. Discuss the different types of airway bills in air cargo documentation.

6. What are the determinants of tariff and value of service in air freight rates?

7. What are the obligations of customs house agents?

8. What are the functions of IMO?

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Explain in detail the factors influencing growth in air logistics.

10. Describe air cargo consolidation as well as arrangements for pooling and distribution from airport
for air cargo logistics.

11. Explain the unit load devices, types and air craft loading procedures.

12. What are the restrictions and regulations about packing labelling and marking in air cargo
documentation?

13. Discuss the procedures and conditions of airline bookings in air cargo logistics.

14. Explain the duties and responsibility of Air Freight forwarding association.

15. What is the aim of IATA? How it is formed? What are its role and functions?

                                                   ---------------
18
M.B.A. (LM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

MARITIME LOGISTICS AND DOCUMENTATION

(2013 - 2014 Academic Year and 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 × 8 = 40 marks)
Answer any FIVE questions.

1. Write the importance of maritime logistics.

2. What are the boundaries of the coastal ocean?

3. What are the types of charters? Explain.

4. How freight rate is determined? Explain.

5. Explain the role of intermediaries.

6. Explain the types of cargo insurance.

7. What is the need of team work in shipping service? Explain.

8. Explain the shipment procedure.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Describe the characteristics of shipping transport.

10. Discuss about multi modal transport system.

11. Discuss various types of port in detail.

12. Discuss the procedure for marine insurance claims in detail.

13. What are the factors influence the choice of a shipping service? Explain.

14. Explain the export credit instruments and procedures.

15. Discuss the procedure for availing credit insurance and necessary documents.

                                                            ---------------
19
M.B.A. (LM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

WAREHOUSING MANAGEMENT

(Upto 2013-14 Academic Year and 2014 Calendar Year)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain the logistics support for inward transportation.

2. What are the advantages of warehouses? Explain.

3. Distinguish between Private and Public warehouses.

4. Bring out the characteristics of ideal warehouses.

5. Give an account of localization of materials in a warehouse.

6. Write about different rack systems used in warehouses.

7. What is EOQ? Explain with suitable illustration.

8. Explain the various documentation used in warehouse management.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss the various functions of warehouse.

10. What are types of warehouse layout? Enumerate their merits and demerits.

11. Describe the factors to be considered while classifying the materials and products in the warehouse.

12. Elucidate the role of material handling in logistics with suitable examples.

13. Write a detailed essay on industrial waste disposal.

14. Discuss the various costs of holding and not holding inventory.

15. Explain the role of IT in warehouse management with suitable examples.


                                                               ------------
20
M.B.A. (LM) DEGREE EXAMINATION, MAY 2018.
Third Semester

RAIL - ROAD - LOGISTICS

(2013-2014 Academic Year & 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Discuss about continental transportation.

2. Explain the railway infrastructure in India.

3. Discuss on arrangements for policy at rail head.

4. Explain dedicated rail-siding.

5. Explain roadways as a primary made of transportation.

6. Discuss the features of road way in India.

7. Discuss about scheduling in own fleet.

8. Discuss the environment of logistics.

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Bring out latest advances in logistics transportation globaly and explain in detail.

10. Discuss the role of railway in India.

11. Elaborate the impact of rail-cargo elasticity in logistics transportation.

12. Bring out the various factors influencing growth in road logistics.

13. Discuss the various issued faced by logistics globally.

14. Give a detailed report on road infrastructure in India.

15. Elaborate the role of Trucker's bodies in Road Cargo Movement.

                                                                    ----------------
21
M.B.A. (LM) DEGREE EXAMINATION, MAY 2018.
Third Semester

PACKING AND PACKAGING MANAGEMENT

(2013 - 14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Differentiate packing packaging. State the essentials of packaging.

2. How packaging is carried out in heavy engineering goods / equipments?

3. Elucidate packing is a system approach in logistics.

4. Write notes on security printing and strapping.

5. Comment on packing and value engineering.

6. Trace the technology trends in packaging industry.

7. Write notes on logistics automation.

8. How packaging for eco-friendly packaging is carry out for exports?

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Elaborate tests of packaging.

10. Describe the various types of packaging.

11. Describe package design and packing considerations.

12. What are the packing materials used in packaging? - Explain.

13. Enumerate the provisions of Packaging Laws.

14. Explain the techniques of forecasting packaging demands of consumer goods industry.

15. Prepare the manufacturing process involved in packaging industry.

                                          ---------------
22
M.B.A. (LM) DEGREE EXAMINATION, MAY 2018.
Third Semester

MODERN LOGISTICS OPERATIONS

(2013-14 Academic year and 2014 Calendar year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. State and explain the need for logistics in procurement.

2. What is vendor managed inventory? Explain.

3. Bring out the role of logistics in order fulfillment.

4. What are the special aspects of export logistics?

5. Differentiate between LCL and FCL.

6. What is implementation center? State its role in logistics.

7. Give a detailed note on events transportation.

8. Brief out the need and importance of logistics information system.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Explain the concept JIT and discuss the role of logistics in adopting JIT.

10. "Logistics is the vital facilitator for performing various marketing functions". Justify your stand.

11. Describe the various functions involved in EXIM logistics.

12. What is supply chain engineering? Explain its role in logistics.

13. Identify the problems of transporting industrial projects and suggest suitable measure to overcome
such problems.

14. What are the characteristics of logistics information system? Explain its design.

15. Write a detailed essay on warehouse simulation and reverse logistics.

                                                           ---------------
23
M.B.A. (RM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

GROWTH MANAGEMENT

(2013 - 14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5  8 = 40 marks)
Answer any FIVE questions only.

1. How are you identifying growth opportunities under sinews of growth?

2. What are entry enticements and barriers?

3. Explain revolutionary growth.

4. What are the three levels of enterprise strategies for growth?

5. Explain competitive compensation programs.

6. What are Synchronized efforts?

7. What are the risks included in handling un-sought consequences of growth?

8. What do you understand about Kaizen and Radical Innovation?

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions only.

9. Write in brief about 'Six-S' process of growth.

10. What type of growth strategies are included in the improvement strategies?

11. What are the internal and external factors to be considered in choosing the strategic growth choice?

12. Discuss about employee development plans.

13. How you should manage the momentum of growth?

14. Write a brief note on the following :
 (a) Product and Brand domain.
 (b) Market and competition domain.
 (c) Finance and profitability domain.

15. "Sustaining growth is possible" - Justify this statement.

                                                            ---------------
24
M.B.A. (RM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

RETAIL TECHNOLOGY MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 × 8 = 40 marks)
Answer any FIVE questions only.

1. What do you known about Integrated point of sale technology?

2. Write about social web and retailing.

3. How RFID based Inventory management helps in minimising the cost of retail technology?

4. How CRM is possible in Enterprise systems?

5. Explain MOTO.

6. How magnetic ink character recognition readers used in E-commerce?

7. Write a short note on End-to-End solutions.

8. How did Just-in-Time Inventory system support in Retail Technology management?

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions only.

9. Write elaborate explanation on mobile store market.

10. Briefly explain store operations management.

11. What are enterprise data management technologies followed in Enterprise systems?

12. What are the uses of POS printers?

13. Explain basic two types of E-commerce.

14. How did mobile and remote retailing will support in Retail Technology management?

15. What are the advantages and disadvantages of M-Commerce?

                                                               ------------
25
M.B.A. (RM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

RETAIL TRENDS

(2013 - 14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. What are the reasons for growth of retail industry inIndia?

2. Briefly explain the retailing accross the globe.

3. What do you understand chain stores? Describe its meritsand demerits.

4. What are the major classification of retail formats?

5. Why online retailing is becoming popular day by day?Discuss.

6. State the trends in retailing of tourism services.

7. Briefly explain the retail banking.

8. How ancient retailing is different from modern retailing?

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Describe the Emerging Trends in Retailing.

10. Discuss the Hyper markets and Super markets are the future of Indian Retailing.

11. Explain the various hurdles affected in Retail Industry.

12. Discuss the impact of organised retail over unorganised retail.

13. Explain most popular retailers in world level and their features.

14. Explain the growth and potentiality of soft goods retailing in India.

15. Enumerate the impact of FDI in retailing of services.

                                                     ---------------
26
M.B.A. (RM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

STORE AND MALL MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 × 8 = 40 marks)
Answer any FIVE questions only.

1. How did Exterior and Interior Ambience managed in store and mall management?

2. Explain Internal Layout Design.

3. What is meant by wide merchandise assortment?

4. What are the uses branding of stores and malls?

5. Write about stores Vs malls.

6. What is meant by Break-Even-Level?

7. What are the customer's expectations?

8. List out the tips for success of Retail Store Manager.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions only.
9. What are the various store or mall location choices and considerations are available in store and mall
management?

10. How merchandise Display and arranged in mall management?

11. Explain FSN moving items.

12. What are the techniques followed in development of malls and multiplexes?

13. Write a brief note on Employee training, Empowering and scheduling in operational efficiency of mall
management.

14. What are the facilities provided in customer service and satisfaction?

15. Discuss duties and responsibilities of Brand Manager.

                                                             ----------------
27
M.B.A. (RM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

RETAIL LOGISTICS AND SUPPLY CHAIN

(2013 - 2014 Academic Year and 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions only.

1. Explain the scope of retail logistics.

2. Explain the problems faced by retail logistics.

3. Write short note on Vendor Managed Inventory (VMI).

4. How stock level management is possible in retail marketing?

5. What are the types of terminal networks?

6. Write about invoice management and carrier management in logistics service.

7. Explain supply chain engineering.

8. What do you known about logistics of time perishable and logistics of quality perishables?

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions only.

9. Explain the various dimension of logistics.

10. Give details about importance of logistics in procurement and vendor facilities.

11. "Logistics as a support function of order fulfillment, assembling and labeling" - Discuss.

12. Briefly explain about special aspects of Ex-Im logistics in Retail marketing.

13. What are the documents connected with import logistics? Explain.

14. Discount about 4 PL value added services.

15. Write a detailed note on:
 (a) E-Logistics
 (b) Warehouse logistics
 (c) Reverse logistics.

                                                           ---------------
28
M.B.A. (RM) DEGREE EXAMINATION, MAY 2018.
Third Semester

RETAIL SALES MANAGEMENT AND SELLING SKILLS

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain the salient features of sales management.

2. State and explain the significance of direct selling.

3. Bring out the steps involved in sales dialogue process.

4. How to handle objections in sales process? Explain.

5. Explain the strategies of relationship building.

6. What are the benefits of right induction?

7. Explain briefly the various cash handling techniques in retail sales.

8. Identify and explain the suitable sales strategy for consumer non-durable goods.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss in detail the various functions of sales management.

10. Enumerate and explain the merits and de-merits of franchise selling.

11. Describe the qualities essential for sales personnel.

12. Elucidate the steps involved in process of selling.

13. What are the points to be considered while selecting sales force? Discuss.

14. Elaborate the issues in handling international currencies and exchange rate conversions.

15. What are the different sales incentive plans available for sales force? Explain them.

                                                          ---------------
29
M.B.A. (RM) DEGREE EXAMINATION, MAY 2018.
Third Semester

SHOPPER BEHAVIOUR AND RELATIONS MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. What is the need to study shopper behaviour? Discuss

2. What is meant by store loyalty? Explain

3. Discuss the Life Style factors involved in shopper behaviour.

4. Highlight the Role of culture in Shopper behaviour.

5. What are the goals of CRM? Explain

6. Explain the aims of stakeholder relationship Management.

7. What are the factors that influence Market Segmentation?

8. Explain customer equity.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss the need of shopper behaviour.

10. Elucidate the process of shopper purchase decision Making.

11. Discuss the life phase factors involved in shopper behaviour.

12. Highlight the role of family influence in shopper behaviour.

13. Discuss the functions of CRM in detail.

14. Highlight the Importance of Environment Management strategy for stakeholder relationship Management.

15. Elucidate the need for Trade body relations in the development of stakeholder relationship Management.

                                                               --------------
30
M.B.A. (RM) DEGREE EXAMINATION, MAY 2018.
Third Semester

PRINCIPLES OF RETAIL MANAGEMENT

 (2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain the characteristics of Retailing.

2. What are the dimensions of segmenting the Retail market?

3. Explain the need for Category Management.

4. List down the parties involved in Retail channel.

5. Explain Bar Code in detail.

6. Explain Category killers.

7. Explain Retail life cycle.

8. What is meant by Non Store Retail?

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.
9. Discuss the different types of Retailing.

10. Elucidate the principles of Retail market segmentation.

11. Discuss the steps to be followed in Retail Merchandise Planning.

12. Discuss the different types of pricing in Retailing.

13. Elucidate the role of location in identification of a retail store.

14. Discuss the advantages and disadvantages of foreign direct investment in Retailing.

15. Elucidate the need for Information Technology in Retailing.

                                                                  --------------
31
M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

ORGANISATIONAL DEVELOPMENT

(2013-14 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5  8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Define organisational development also explain its nature and scope.

2. Explain the process of organizational development.

3. Describe the implementation theories of organisational development.

4. Explain the relationships between implementation theories and changes process theories.

5. What is action research in organisational development? Explain.

6. Explain the types of action research.

7. How to implement organizational development?

8. What are the key consideration and issues in organizational development?

PART B -- (4  15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Discuss the history of organisational development.

10. Discuss the operational components of organisational development.

11. How to use action research in organisational development? Explain with example.

12. Discuss the types of organisational development intervention.

13. Describe the ethical issues in organisational development.

14. Discuss the challenges of organisational development in India.

15. Explain the future prospects for organisational development.

                                                                 -------------

32
M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

LABOUR LEGISLATIONS -- II

(2013 - 2014 Academic Year and 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Describe the objectives of payment of bonus Act.

2. Who is controlling authority under the payment of gratuity Act, 1972? What are his powers?

3. State the provisions with regard to fixation of wage periods and time of payment of wages as per payment of wages Act, 1936.

4. Describe the penalties levied for not paying the minimum wages under minimum wages Act, 1948.

5. What are the matters to be provided for in the standing orders under the industrial employment Act 1946?

6. What are the liabilities by trade union?

7. Explain whether gratuity is payable on retrenchment.

8. Point out the objectives of trade union Act, 1926.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. How bonus is calculated? Discuss.

10. Explain the rules relating to nomination by as employee under the payment of gratuity Act, 1972?

11. What are the authorized deductions permitted from wages? Explain.

12. Explain how the inspectors are appointed as per the minimum wages Act, 1948 and what are their powers?

13. Explain the procedures for modification of standing orders.

14. Discuss the rights of trade unions.

15. Describe the importance of maintenance of records and registers under the minimum wages Act, 1948.

                                                             ---------------
33
M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

EMOTIONAL COMPETENCE

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Define emotion. Explain its significance.

2. Write short notes on
 (a) Self competence
 (b) Self confidence

3. Explain why innovation is key part of personal competence.

4. Explain various approaches to find the limitation and abilities of self.

5. Explain few strategies for leveraging diversity.

6. Explain the importance of social skills for a leader.

7. Describe the methods of conflict management.

8. Explain the best practices in managing emotions.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Discuss the strategies for working with emotional intelligence.

10. Describe the various methodology of self assessment.

11. Describe the ways of checking self control.

12. Explain the various aspects of social competence.

13. Discuss the art of building bonds.

14. Describe the nature of service orientation.

15. Describe competence training.

                                        ----------------
34
M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

GLOBAL HUMAN RESOURCES MANAGEMENT

(2013-2014 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. What are the characteristics of Global HRM?

2. Write a note on "Third Country Nations".

3. Explain the process of Integration.

4. Distinguish between direct and indirect compensation.

5. Write a note on cultural assimilation.

6. Write the European approaches to labour relations.

7. Describe the organisational culture of MNCs.

8. State the importance of standard training in HRM.


PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Explain the importance of global HRM.

10. Discuss the selection process for global HR.

11. Explain how will you manage cross cultural diversities in an organisation.

12. Discuss the global HR Compensation Process.

13. Describe the global HR training and development practice.

14. Explain the role of strategic management in international labour relations.

15. Analyse the challenges of global placements.

                                                        ---------------
35
M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

COMPENSATION MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Explain the bargaining theory of wages.

2. Explain the piece rate wage.

3. Explain the concepts of profit sharing.

4. What are monetary incentives?

5. Describe the performance measurement process.

6. Explain the deduction for absence from duty as per Payment of Wages Act.

7. Explain the classes of employees excluded form Payment of Bonus Act.

8. Describe the role of compensation in employee motivation.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Explain the factors influencing wage administration.

10. Explain any three wage theories.

11. Explain the various incentives plans for blue collar workers.

12. Explain the importance of Payment of Bonus Act in current scenario.

13. Highlight the key provisions of Minimum Wages, Act.

14. Explain the various critical activities of measured in performance measurement.

15. Describe the components of executive compensation.

                                                                   ----------------
36
M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Third Semester

TRAINING AND DEVELOPMENT

(2013-2014 Academic Year & 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Define Training. What are its objectives?

2. Explain the duties of a training managers.

3. Give short notes on off the job training.

4. Explain the cost benefit analysis in training.

5. Examine the training practices of public sector in India.

6. Discuss the role of training in executive development programmes.

7. Explain the individual levels of training.

8. Discuss the benefits of training in service organisations.

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Explain elaborately need and importance of training in an organisation.

10. Explain the selection criteria for trainers of internal and external trainers.

11. Discuss the various methods of training.

12. ''Training benefits the individual and organisation''- Discuss.

13. What are ways through which evaluation of training and development programmes be made?

14. Describe in detail the process of developing managers.

15. Explain about the methods of training provided by Indian training institutes.

                                                    ----------------
37
M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Third Semester

LABOUR LEGISLATIONS -- I

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 × 8 = 40 marks)
Answer any FIVE questions.

1. Describe the procedure of appointment of inspectors. Under the Factories Act, 1948. What are their duties?

2. What are the rights of employee's under the Workmen's Compensation Act, 1923?

3. What do you mean by ''strike'' and ''lock-out''? What are their causes?

4. What is an Industrial Dispute? How does it adversely affect the workers and management?

5. Explain the salient provisions of Shops and Establishments Act, 1947.

6. What are the different types of benefits provided by the Employee's State Insurance Act, 1948?

7. Describe the different Schemes of Employee Provident Fund.

8. Briefly explain the provisions of the Factories Act 1948 relating to the health of workers.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss the rules relating to approval licensing and registration of factories under the Factories Act 1948.

10. Explain the powers of commissioners Under Workmen's Compensation Act 1923.

11. What authorities have been set up Under Industrial Dispute Act, 1947 for investigation and settlement of industrial disputes.

12. Analyse the compensation and functions of the Employee's State Insurance Corporation.

13. Explain the scope and objectives of the Employees Provident Funds and Miscellaneous Provisions Act, 1952.

14. Explain the provisions under Factories Act 1948, relating to safety to employees.

15. Explain elaborately unfair labour practices in India.

                                                                     ----------------
38
M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Third Semester

INDUSTRIAL RELATIONS MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. What is Industrial Relations Management? Explain its significance.

2. Explain the objectives of Trade union.

3. What are the your suggestions to improve the Industrial relations?

4. Explain the important conditions for successful collecting bargaining.

5. Discuss the components of safety programme.

6. State the important of employee education in an orgaisation

7. What steps are necessary to maintain effective discipline in an Industry?

8. Explain the need for personnel counselling and mental health.

PART B -- (4  15 = 60 marks)
Answer any FOUR questions.

9. Discuss the various approaches to Industrial relations.

10. Enumerate objectives and functions of ILO.

11. Explain the different types of trade unions in India.

12. Explain the procedure involved in handling grievances.

13. Explain the meaning of disciplinary action. Discuss its fundamental principles.

14. Explain the process of collective bargaining. What are its main functions?

15. Explain:
 (a) Joint consultation
 (b) Negotiations
 (c) Voluntary arbitration.

                                                                  ----------------
39
M.B.A. (EM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

CONTEMPORARY ISSUES IN EDUCATION

(2013 - 2014 Academic Year and 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5  8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. What are the advantages and disadvantages of undergoing any Course through Full-Time and
Part-Time?

2. What are the measures to be adopted to improve the Quality of Higher Education System?

3. What are the benefits gained by the Educational Institutions by getting an autonomous status?

4. What are the obstacles experienced during major Organizational Changes?

5. What are the characteristics of Intellectual Capital?

6. What do you understand by ISO? Why the Educational Institution should obtain ISO Certification?

7. What are the values rendered by Extra Curricular activities to the Students?

8. What do you understand by Emotional Intelligence? Why it is important for the teachers?

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. What is meant by Hybrid Course? What are its advantages?

10. What are the innovative approaches for reforming Higher Education?

11. What are the factors influencing the Students' Enrolment Rate in the Higher Education?

12. Discuss the Role Played by a Government in financing Higher Education.

13. What are the objectives of the Universities with Potential for Excellence (UPE)?

14. Discuss the Role Played by the teachers in managing the Students' Discipline.

15. What is Franchising? What are its advantages and disadvantages?


                                                ---------------
40
M.B.A. (EM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

QUALITY IN EDUCATION

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Describe the significance of Quality in Higher Education.

2. What are the reasons for which the Higher Educational Institutions uses the Performance Indicators?

3. What are the criteria followed by NAAC for Grading?

4. What are the principles of the Academic Audit?

5. What are the limitations in implementing the ISO 9000 Quality Management in the Educational Institutions?

6. What are the various ways in which the teaching capacity needs to be built in teachers?

7. What are the aspects considered by NAAC for assessing the Higher Educational Institutions?

8. What are the objectives of NBA?

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. What are the factors influencing the Quality in Higher Education?

10. What are the stages involved in Benchmarking Activity?

11. What are the benefits provided by the National Board of Accreditation?

12. What are the steps to be followed to implement ISO 9000 Quality Management in the Educational
Institutions?

13. What are the initiatives taken by the Government of India to remove impediments in Industry --
Academia Interaction?

14. What are the processes involved in Institutional Assessment and Accreditation?

15. What are the steps to be adopted in implementing TQM?
 
                                                                 ---------------
41
M.B.A. (EM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

MARKETING OF EDUCATION SERVICES

(2013 - 14 Academic year and 2014 calendar year onwards)
Time : Three hours Maximum : 100 marks
PART A -- (5 x 8 = 40 marks)

Answer any FIVE questions.
All questions carry equal marks.

1. What are the different Marketing Mix of Educational Services?

2. What are the strategies to be adopted by UGC to create a modem, efficient and Job - Oriented Higher Education in India?

3. What are the factors to be considered by an Educational Institution in fixing the fees for a Course?

4. What are the principles of Franchising?

5. What are the objectives of Personal Selling?

6. What are the Physical Evidences included in the Educational Services?

7. What are the various dimensions of Educational Services?

8. What are the schemes implemented by BP and Copyright division for Intellectual Property Rights?

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. What are the actions to be taken by the teachers to modify the Undesirable Behaviour of the
Students?

10. What are the underlying forces changing the structures of the Higher Education Systems?

11. What are the advantages and disadvantages of Off-Campus Learning?

12. What are the steps involved in Personal Selling?

13. Discuss the Role of Internal Marketing in the internationalization of Higher Education.

14. What are the perspectives provided by Bench-Marking on Quality of Education?

15. What are the functions of Logistics?

                                               ________________
42
M.B.A. (EM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

INSTITUTIONAL LINKAGE FOR EDUCATION MANAGEMENT

(2013 - 2014 Academic Year and 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 × 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. What are the functions of the Ministry of Human Resources Development in the field of Education?

2. Describe the Organizational Structure of CSIR.

3. What are the objectives of Sports Authority of India?

4. What are the functions of NCTE?

5. Describe the importance of Common Wealth of Learning.

6. What are the various committees constituted by the Indian Nursing Council?

7. What are the functions of NAAC?

8. Describe the Organizational Structure of UNESCO.

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. What are the various types of Higher Educational institutions in India?

10. What are the stages involved in Assessment and Accreditation of Higher Educational Institutions?

11. What are the functions of AICTE?

12. What are the provisions relating to the State Bar Council under the Advocate Act, 1961?

13. Discuss the role played by the Distance Education Council (DEC) in India.

14. What are the Powers of Indian Nursing Council?

15. Explain the Hierarchial Structure, Functions and Duties of ICAR.

                                                                ---------------
43
M.B.A. (EM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

EDUCATIONAL INSTITUTION MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 × 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. What are the strategic goals to be set by educational Institution for imparting better education to the
students?

2. What are the factors influencing the cultural development of the educational institution?

3. What are the requirements for successful organizational change?

4. What are the elements of organizational development Intervention?

5. What are the criteria adopted by the educational institution in enrolling the students into their
respective degree course?

6. What are the duties of the college principal in conducting the university examination?

7. What are the guidelines to be followed by the examiners for evaluating the answer scripts of the candidates?

8. What are the various types of communication adopted in educational institution?

PART B -- (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. What are the mechanisms of social learning?

10. What are the factors influencing the institutional climate?

11. What are the forces influencing the organizational change?

12. What are the various approaches in the crisis management?

13. How are conflicts solved in the educational institutions?

14. What are the guidelines to be followed for the issue of degree certificates to the candidates?

15. What are the challenges faced by the higher educational Institutions with respect to their growth?

                                                            ----------------
44
M.B.A. (EM) DEGREE EXAMINATION, MAY 2018.
Third Semester

EDUCATION INFRASTRUCTURE

(2013-14 Academic year and 2014 Calendar year onwards)
Time : Three hours Maximum : 100 marks

PART A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. List out the significance of infrastructure facilities in an institutions.

2. Elucidate the importance of sports complex in an institutions.

3. As a educational administrator, how did you maintain infrastructure in your institution.

4. Write a note on Edusat.

5. How do you provide pure drinking water facility in your school? Write the necessary precautions to
avoid water borne diseases.

6. Enumerate the importance of multimedia lab in an institution.

7. What are the modern technologies used in the rural institutions?

8. Explain the merits and demerits of internet usage in an institution.

PART B -- (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Give an account on impact of macro infrastructure on institutional development.

10. What do you meant by multimedia lab? How do you establish multimedia lab in an institutions?

11. Describe the suggestive model for higher education complex.

12. Explain the electrification of an institution.

13. Suggest the methods of manipulating funds for infra structure development in an institution.

14. Explain the rules and norms for infrastructure facilities in the present scenario.

15. As the administrator, how will you construct and maintain laboratories in an institution?

                                                           ---------------
45
M.B.A (EM) DEGREE EXAMINATION, MAY 2018.
Third Semester

CURRICULUM DESIGNING

(2013 - 2014 Academic Year and 2014 Calendar
Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. "Curriculum as an output in the system"-Justify.

2. List out the merits and demerits of team teaching.

3. Elucidate the importance of library resources in curriculum transaction.

4. Illustrate the sociological bases for curriculum designing.

5. How can we overcoming the present drawbacks in curriculum construction?

6. Enumerate the components of effective curriculum transaction.

7. Differentiate formative and summative evaluation in curriculum transaction.

8. Explain the attitude scales as an important tool for curriculum transaction.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Give an account on systems approach in curriculum transaction.

10. Explain the factors influencing the curriculum construction.

11. State and explain the individual methods of instruction.

12. Describe the sociological and psychological bases of curriculum designing.

13. "Internet and Computer is an effective resources for curriculum transaction"-Justify.

14. Discuss the various steps involved in the curriculum planning.

15. Explain the measurement and evaluation in education with suitable examples.

                                                        --------------
46
M.B.A (EM) DEGREE EXAMINATION, MAY 2018.
 Third Semester

LAWS RELATING TO EDUCATION

(2013 - 2014 Academic Year and 2014 Calendar
Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Define Trust. How can formation of trusts is used for tax exemptions?

2. List out the duties of members of the trust.


3. How can we register societies?

4. Elucidate the Objectives of establishment of private colleges.

5. Write a note on EPF schemes.

6. State the characteristics of negotiable instruments.

7. Explain the duties of consumer redressal agencies.

8. "EPF schemes are essential for employe's future prosperity"-Justify.

SECTION B -- (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Give an account on Societies Registration Act, 1860.

10. Explain the structure, constitution, objects and jurisdiction of consumer protection councils.

11. Discuss the contribution, Application, determination and recovery of EPF.

12. Describe endorsement, its features, types and effect of negotiable instrument act.

13. As a educational Administrator, How can you establish private colleges?

14. Enumerate the procedure for complaints with regard to consumer protection act with an illustration.

15. Explain the steps involved in auditing of the private colleges.

                                           ---------------
47
M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

EMERGING ISSUES IN TOURISM

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5  8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Give a brief account of economic significance of tourism.

2. Explain the importance of tourism in less developed country.

3. Examine the recent trends in inbound tourism in the global tourism market.

4. Discuss the impact of terrorism on tourism business.

5. What are the advantages and disadvantages of pollution free tourism?

6. Explain the different classification of tourism.

7. Illustrate the disadvantages of International Tourism.

8. Describe the impact of Economic instability on Tourism.

SECTION B -- (4  15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Explain the concept of tourism. What are the different types of tourism?

10. Describe tourism as a means of localized development and employment generation.

11. Assess the importance of transportation facilities in promoting global- tourism.

12. Elaborate on the economic reforms required to boost tourism in India.

13. Discuss the role of travel agents in the growth of Indian tourism.

14. How will you rebuild tourism affected by Natural Catastrophes? Explain.

15. List out the general issues and solutions for Indian tourism at your view.


                                                      ----------------
48
M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

GLOBAL TOURISM

(Upto 2013-2014 Academic Year & 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Explain the growth of Global Tourism.

2. Write short notes on outbound tourism in North America market segment.

3. What are the shares of south East Asian countries in global tourism market?

4. Highlight the characteristics of Far East countries tourism market.

5. Suggest measures to improve the transportation facilities at the global level.

6. Discuss the growth and prospects of tourism in recent times.

7. Discuss the unexplored opportunities in the global tourism arena.

8. Write a short note on Global level accommodation.

SECTION B -- (4  15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Highlight the characteristics of European countries Tourism market.

10. Explain the Renowned tourism attractions in the global markets.

11. Enumerate the problems and prospects of world tourism.

12. Enumerate the tourism attractions in south Asian countries and compare with Indian Tourism.

13. Explain in detail the role played by theme parks and resort hotels in attracting tourists across the
globe.

14. Explain tourism is an effective tool for economic development.

15. What are the problems in distribution of global tourism earnings among nations?

                                                        ----------------
49
M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

INSTITUTIONAL FRAMEWORK OF TOURISM

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Explain the achievements of WTO.

2. What are the functions of IATA?

3. Briefly explain the role of travel agents in the growth of tourism.

4. What are the different types of tourism?

5. Explain the functions of international hotel association.

6. Illustrate the factors creating tourist friendly environment.

7. Discuss the significance of the association of hoteliers.

8. Explain about national level tour operators with an example.

SECTION B -- (4 x 15 = 60 marks)
Answer any FOUR Questions.
All questions carry equal marks.

9. Assess the role of WTO in reforming global tourism trade.

10. What are the duties and functions of PATA?

11. What is retail travel agent? What are the different types of retail travel agents?

12. How to create tourist friendly local environment? Discuss.

13. Describe Role and functions in augmenting and regulating to wrist facilities by local bodies.

14. Write note on:
 (a) Classification of hotel by price
 (b) Major hotel chain in India
 (c) Heritage hotel.

15. Discuss the steps taken by national level and global level institutions to promote tourism.

                                                                  ----------------
50
M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

TOURISM PROJECT MANAGEMENT

(2013-2014 Academic Year & 2014 Calendar Year Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5  8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. What is a project? State its features?

2. Explain the concept of feasibility report.

3. How is project implemented?

4. State the various network techniques in the project implementation.

5. What are the steps involved in PERTS analysis.

6. Bring out the importance of CPM as a project control technique.

7. Explain the various techniques used for project evaluation.

8. Write a detailed note on 'Resource Scheduling'.


SECTION B -- (4  15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Discuss the various sources of identifying the project opportunities.

10. Explain the importance of Capital Budgeting.

11. How feasibility studies assist the project management in tourism industry?

12. Discuss the applicability of resource scheduling in project implementation.

13. What is integrated resource management? Why is it necessary? How do you use it?

14. Explain the process of monitoring and controlling a project.

15. Draw the chart and explain project evaluation review technique.

                                                        ----------------
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