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Topic Summary

Posted by devarayan.l
 - Jul 13, 2011, 07:56 PM
hi..sir..i am interested to work in bpo so accept me to work in ur company...
Posted by sajiv
 - Nov 26, 2008, 04:19 AM

Company Profile & facts

Hinduja TMT (HTMT) is a realization of Hinduja Group's endeavor to provide a 'one stop shop' for customers' needs in Information Technology - from Contact Center services and Back Office Processing to customized IT solutions. HTMT is listed in the bourses at Mumbai and ranks among the top 15 BPO Companies in India as listed by NASSCOM. HTMT as been ranked 8th among the Top 10 Call Center" Worldwide by the Global Services Magazine in association with NeoIT in January 06. HTMT has also been ranked among '200 Best under a $1 billion Company in Asia" by Forbes Magazine in October 05.

HTMT has multiple offshore, near-shore and onshore state of the art delivery centers situated in New Jersey (USA), Toronto (Canada), Manila (Philippines), Mauritius, Bangalore, Mumbai,

Hyderabad and Chennai (India) with multi lingual service delivery capabilities in English, French and Spanish and employs over 7,500 people. (5,000 people in India) Quality is paramount at HTMT. It is an ISO 9001:2000 company and is SEI CMM Level 4 assessed for the IT services division. The company has also been certified for BS 7799 standards and follows Six Sigma processes.

HTMT's customers include Fortune 200 companies across a wide range of verticals like telecom, healthcare insurance, pharmaceutical products, consumer electronics, financial services, energy and utilities among others.

With a world-class infrastructure, in line with global standards of environment, resources and deliverables, HTMT has surpassed customer and employee expectations time and again.

Products&services:

Service Offerings

In order to compete more profitably in a global market, companies all over the world have been searching for ways to reduce expenses and focus resources on their core competencies.

HTMT's offering includes IT Services, Contact Centre and Back Office Processing solutions. Servicing a global clientele, the company's footprint spans several countries across the globe.

Business Process Outsourcing
Among India's pioneers in the offshore BPO industry, today, HTMT's BPO operations span the globe serving over 30 clients in diverse fields from healthcare, telecom, utilities and finance to electronics, pharmaceuticals, and consumer products.

Back Office Processing Companies across the telecom, insurance and financial services sectors draw on our expertise in Back Office Processing (BOP) services.

With over 1350 processors who process more than 30 million transactions annually, we have the expertise to plan and implement strategic solutions and programs to suit every need.

HTMT's array of BOP services include:

Claims Processing
Data Capturing Solutions
Order Administration, and Service
Provisioning
Remittance Processing
Fulfilment

HTMT's range of Contact Center services include:

1.Technical help desk
2.Customer Service

Global Delivery Capabilities


HTMT provides geographical diversity to its clients with its multiple offshore, near-shore and onshore state of the art delivery centres situated in New Jersey (USA), Toronto (Canada), Manila (Philippines), Bangalore, Mumbai, Chennai and Hyderabad (India). These centres have a combined capacity of about 7000 seats and multi lingual service delivery capability in English, French and Spanish. Our services span a wide range of industries viz. Consumer Electronics, Household Products, Healthcare & Insurance, Pharmaceuticals, Telecommunications, Banking & Financial Services and Utilities

IT Services
Backed by a team of highly skilled IT professionals who deliver cutting edge, innovative solutions spanning a gamut of domains, HTMT offers a complete range of end-to-end IT solutions across the concept, design, development and implementation stages. The company's IT offering covers a plethora of services such as:

1.Legacy to Web Migration
2.Mainframe Solutions
3.Training Solutions
4.ERP and SCM Solutions
5.Engineering Design Services
6.Interactive Solutions

These solutions and services span across various technology platforms like SAP, Baan, Oracle-based solutions, Mainframe-based solutions, Java, J2EE and other leading platforms. In addition, HTMT's IT Services unit is also assessed for SEI CMM Level 4.

Quality
An ISO 9001:2000 certified company; HTMT strictly follows the guidelines and processes specified in its Quality Management System. Also, BS 7799 certified, HTMT has its own information security framework in line with corporate, customer and legal requirements. In addition, HTMT's IT Services unit is also assessed for SEI CMM Level 4. HTMT has implemented a Six Sigma programme across various projects to accelerate process improvements, improve quality of delivery, eliminate wastage and reduce defects and variations to negligible levels.

The Hinduja Group has always believed that effective utilization of human resources is the only determinant of our success. It is the mission of the Hinduja Group to establish best HR processes for attracting, engaging, retaining and growing talent in the sectors that we operate in. We strive to be preferred employers by driving a value based culture which focuses on enhancing organizational capability through the collective efforts of committed people in an environment that promotes excellence.Hinduja Group companies provide opportunities for employees to realize their full potential and be proud members of a team that produces outstanding results and delivers exceptional value.

Work&services
Almost all the time, we 'Work' and do not 'Serve'. Anything we consider, as service will not make us feel bored. That is difference between Serving and Working

When the world says," No!"
From "One Minute Can Change a Life" by Steve Goodier When Henry Ward Beecher was a young boy in school, he learned a lesson in self-confidence, which he never forgot.

The Magic of Teamwork
The key problem in India is always implementation, not lack of policies. We have great policies and ideas about how to do things, but severely lacking teamwork.

Historic Events / Press Room

Hinduja TMT achieves closure of Hutch stake sale


Mumbai, 17th August 2006: Hinduja TMT Limited (HTMT), along with its 100% subsidiary In Network Entertainment Limited (INEL) has today completed the sale of its entire stake in Hutchison Essar Limited. In terms of the Share Purchase Agreement entered with Hutchison Telecommunications (I) Limited, the first tranche comprising of USD 231 mn was received on 30th June 2006.

HTMT and INEL today received the balance sale consideration of USD 219 million. With this closure, the entire USD 450 mn has now been received by the respective shareholders of IndusInd Telecom Network Limited, which has a 5.11% stake in Hutchison Essar Ltd. According to the Executive Chairman Mr. Ashok P. Hinduja, "This stake sale has encashed a lot of shareholder value in the company, which will be utilized in the best possible manner to enhance shareholder wealth creation."

About HTMT

Hinduja TMT (HTMT) is a realization of Hinduja Group's endeavour to provide a 'one stop shop' for customers' needs in Information Technology - from Contact Center services and Back Office Processing to customized IT solutions. HTMT has been ranked 8th among the Top 10 Call Center" Worldwide by the Global Services Magazine in association with NeoIT in January 06.

HTMT has also been ranked among '200 best under a $1 billion Company in Asia" by Forbes Magazine in October 05. HTMT's BPO/IT domain expertise is in the areas of Insurance, Financial Services, Manufacturing, Telecom, Pharmaceutical Products, Consumer Electronics, Household Products, Energy and Utilities. HTMT has delivery centers in Bangalore, Mumbai, Hyderabad, Chennai, Manila, Toronto and New Jersey, and marketing offices in the USA, UK and Europe. HTMT also has a disaster recovery center (DRC) in Mauritius.HTMT has world-class infrastructure in line with global standards of environment, resources and deliverables. HTMT follows six sigma processes across the orgaisation and has set its eye firmly on a continuous improvement program. HTMT has been assessed for SEI CMM Level 4 for software development and is ISO 9001:2000 and BS 7799 compliant.HTMT is also HIPPA complaint.

For More Details / Updated / Source:http://www.hindujagroup.com
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