Online Technical Support for GinGly

Started by Sudhakar, Apr 12, 2010, 08:26 AM

previous topic - next topic
Go Down

Sudhakar

Hey GinGly Users,

     We were really exited about this new update. :yes

From today all GinGly user could enjoy Online Live Technical Support on www.gingly.com

Thanks for everyone, who updates the Forum Topics / Regularly send queries and future request to our email.   :educated

To make more user friendly and convenient. We have integrated a Live Support on GinGly.

At anytime / From Any page on GinGly.com you could raise your question, and we were very much exited to answer all your Queries.  8)

Currently Two - Three Operators / Agents will be supporting you online. Have planned to increase 5 - 7 Operators Soon.

Your Feedback / Comments & Suggestion always improves a step higher.  :educated

Thilaga

Thats really nice to hear.. Many of us are not aware abt the new features available in Gingly.

This Online Support wud definitly help us to get Gingly benefits more.

Thanks :)
Loving someone that doesn't love U is like reaching for a star -U know you'll never reach it but you just got to keep trying

Sudhakar

Time being, we have suspended it. Since we do not enough support agents for live support.

But still all your queries will be answered on Discussion Forum.
  8)

Sudhakar

We have not received any good support queries since it was not been understood by any correctly.  :(

For time being we have disabled the Live Support Request. In the meantime we were currently involved in producing Knowledgebase, faq and tour videos.  :educated

Once these process were over,we will reopen the live support request on demand or when pro version is up.
  ;)

Sudhakar

I have updated this topic long back,

Current Status : Now Live Support is up and running from last month.  :yes

Where you could see it : On bottom left side of all the screens on GinGly.com you could see a bar for live help.

Do users ask for support : Now we were actually spending good time everyday in supporting our GinGly Users.

Just comedown to the live help bar, if you need support on GinGly anytime. We work 24 hours a day for technical support.  8)

Sudhakar


As you all know. Everyone needs support to understand a new concept.

We have been supporting everyone with discussion forum, and even a live online support.  8)

We try to support till an extent. From today we could assure a 24 hour support.

Once this support will be used properly,we will increasing more chat agents to support you.  :yes

Go Up
 

Quick Reply

With Quick-Reply you can write a post when viewing a topic without loading a new page. You can still use bulletin board code and smileys as you would in a normal post.

Warning: this topic has not been posted in for at least 120 days.
Unless you're sure you want to reply, please consider starting a new topic.

Note: this post will not display until it's been approved by a moderator.
Name:
Email:
Verification:
Please leave this box empty:

Type the letters shown in the picture
Listen to the letters / Request another image

Type the letters shown in the picture:

shortcuts: alt+s submit/post or alt+p preview
IT Acumens Web Designing Chennai | GinGly :: Build your Personal Website | CineBuzz :: Cinema News | My Kids Diary :: Kids Memories Writing :: Book Website @ 349 Rs monthly
Copyright 2005 - 2020 :: IT Acumens :: All Rights Reserved. :: Sitemap
ITAcumens Discussion Forum with 2 lakhs post running for 15 years - Powered by IT Acumens Dedicated Server