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Contact Center Technologies Implementation Application Designer Jobs in...

Started by sushmi, May 05, 2021, 11:15 AM

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sushmi

Contact Center Technologies Implementation Application Designer Jobs in...

Accenture
Chennai, Tamil Nadu

6 days agoFull–time
Apply Online for Contact Center Technologies Implementation Application Designer Jobs in Chennai for Any Graduate at Accenture was updated on 29th April 2021. Job Description About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at Accenture | Let there be change We embrace change to create 360-degree value Project Role :Application DesignerProject Role Description :Assist in defining requirements and designing applications to meet business process and application requirements.Management Level :10Work Experience :4-6 yearsWork location :ChennaiMust Have Skills :Contact Center Technologies ImplementationGood To Have Skills :No Technology SpecializationJob Requirements : Key Responsibilities : Genesys IRD Routing Voice Auto Attendant Configuration Genesys Real Time Reporting - CCPulse Good exposure in troubleshooting calls and addressing issues Genesys Framework Genesys Composer and Orchestration platformTechnical Experience : Genesys ORS platform with Composer skill Vxml scripting for IVR applications eServices / multimedia workflow developer Worked on CRQs and PROD deployments Worked on Agile and Kanban Java / Networking experienceProfessional Attributes : Proactive and good communication skills Qualifications 15 years of full time education


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