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Anil Menon joins LuLu Group India as Head-IT

Started by devikad, Jan 25, 2021, 02:01 PM

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devikad

Anil Menon joins LuLu Group India as Head-IT

Mumbai-based Starbucks GM-IT Anil Menon has joined LuLu Group India as the Head-IT. Headquartered in Abu Dhabi, United Arab Emirates, LuLu Group is an Indian-owned multinational conglomerate that operates in the retail business.

"I am excited to join the company as Head-IT. In this new role, I will be responsible for driving the phygital (Digital + Physical) vision of the conglomerate in India. Managing basic IT functions, IT strategy, technology growth enablers are other key areas under my leadership. In my past experience at Starbucks, I have sharpened my skills to enhance customer experience with new technologies. Understanding customer's buying behavior, feedback, likes, and dislikes are very important. My key strategy will be focussed on making seamless, contactless, and personalised customer experience across channels," Menon told ETCIO.

Menon has over 18 years of experience across retail and IT companies. Prior to joining LuLu Group, He led IT and Innovation at Tata Starbucks. Menon has been instrumental in technology use cases that can revamp customer journey and make operations more efficient. He has worked with companies like Star Bazaar- A Tata & Tesco Enterprise, Future Group, Cybage Software, Zensar, etc.

Source: https://cio.economictimes.indiatimes.com/news/corporate-news/anil-menon-joins-lulu-group-india-as-head-it/80441708