B.B.A. (Banking) BUSINESS COMMUNICATION

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B.B.A. (Banking) DEGREE EXAMINATION, MAY 2018.
BUSINESS COMMUNICATION

Time : Three hours Maximum : 100 marks
SECTION A — (5 x 8 = 40 marks)

Answer any FIVE questions.
All questions carry equal marks.

1. What are the various types of business letter?

2. How to write a letter of enquiry? Explain.

3. When are status enquiries necessary?

4. Discuss about the guidelines should be kept in your mind to write a collection letter?

5. What are the circumstances in which a circular letter be sent? Explain.

6. Write a letter to a Bank Manager for getting an overdraft facility for your business concern.

7. Explain the role of a chair person in a meeting.

8. Why are the reports essential for management?

SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.

9. Discuss the structure of a business letter.

10. You have sent an order the supply of business law books, but the firm has failed to supply them with in the specified time. Draft a letter for cancelling the order.

11. Draft a circular letter to inform the opening of a new sales office.

12. A policy holder writes to the LIC for a loan against his policy. Draft his letter and the reply given by the LIC.

13. Draft a minutes of Board of Directors meeting in a company.

14. Prepare a specimen agenda for a board meeting.

15. Draft an application for the post of computer operator in a big business firm.

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