M.B.A. (5 Years Integrated) BUSINESS COMMUNICATION

Started by monishav, Jun 06, 2020, 12:03 AM

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monishav

M.B.A. (5 Years Integrated) DEGREE EXAMINATION, MAY 2018.
Non-Semester

BUSINESS COMMUNICATION

(2009 Onwards)
Time : Three hours Maximum : 100 marks

SECTION A -- (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Discuss layout of a business letter with an example.

2. What are the points which should be kept in mind while drafting collection letter.

3. What is a trade reference? Mention the points which should be kept in mind while giving reference.

4. Write a circular letter announcing about the changes in the HR policies in your organization.

5. Write a note on the minutes of meetings.

6. What is the process of making a public speech?

7. How do you prepare an attractive resume?

8. What are the components of report?

SECTION B -- (4 15 = 60 marks)
Answer any FOUR questions.

9. Explain the needs to have a business letters in a business.

10. Write a complaint letter to your banker regarding the dissatisfaction of a service.

11. The grinder bought by you is not working in a satisfactory manner. Write a letter of complaint
highlighting the problem and seeking appropriate belief.

12. Write a reply letter to an insurance company.

14. Prepare an agenda for a board meeting to be held on 10th January in the office conference hall.

15. Describe the different parts of an application letter.

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