M.B.A. (TM) KNOWLEDGE AND CHANGE MANAGEMENT

[monishav]

M.B.A. (TM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

KNOWLEDGE AND CHANGE MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

SECTION A — (5 x 8 = 40 marks)
Answer any FIVE questions.

1. State the aspects of knowledge management.

2. What is knowledge planning?

3. State the meaning for new knowledge.

4. Write something about the knowledge life cycle.

5. Give a short note on change programs.

6. How can you handle the resistance in change management?

7. State the change check points in change management process.

8. What do you mean by piece-meal strategy in CM?

SECTION B — (4 x 15 = 60 marks)
Answer any FOUR questions.

9. Explain the value of knowledge management.

10. Enumerate the importance of computer supported work systems in Km.

11. ''Knowledge management is useful for transforming individual knowledge into organisational knowledge'' - Do you agree?

12. Explain how Km reflecting in distributed organisational knowledge base.

13. Describe the various areas of change in business.

14. Explain the organisational changes to deal with whirlwinds of change.

15. ''The successful change of employees levels to the organisational growth and development'' – Comment.

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