M.B.A. (HRM) EMOTIONAL COMPETENCE

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2018.
Fourth Semester

EMOTIONAL COMPETENCE

(2013-14 Academic Year and 2014 Calendar Year onwards)
Time : Three hours Maximum : 100 marks

PART A — (5 x 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.

1. Define emotion. Explain its significance.

2. Write short notes on
 (a) Self competence
 (b) Self confidence

3. Explain why innovation is key part of personal competence.

4. Explain various approaches to find the limitation and abilities of self.

5. Explain few strategies for leveraging diversity.

6. Explain the importance of social skills for a leader.

7. Describe the methods of conflict management.

8. Explain the best practices in managing emotions.

PART B — (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.

9. Discuss the strategies for working with emotional intelligence.

10. Describe the various methodology of self assessment.

11. Describe the ways of checking self control.

12. Explain the various aspects of social competence.

13. Discuss the art of building bonds.

14. Describe the nature of service orientation.

15. Describe competence training.

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