M.B.A. (Tourism) QUALITY IN TOURISM

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M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2018.
Third Semester

QUALITY IN TOURISM

(2013 – 2014 Academic Year and 2014 Calendar Year
Onwards)
Time : Three hours Maximum : 100 marks

SECTION A — (5 x 8 = 40 marks)
Answer any FIVE questions.

1. Explain the importance of accessibility and authenticity in Tourism Industry.

2. Mention about food safety standard in India.

3. How will you defect and prevent the offences against tourist?

4. List out the health hazards faced by Tourists.

5. What is the role of exchange of information on International Tourism safety?

6. How authority of information can determine the quality in tourism?

7. Explain the term international safety standards.

8. Explain the term 'International co-operation in Tourism.

SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.

9. What kind of measures to be taken to ensure growth in tourism industry in India?

10. Prevention of offences against tourist is a challenge to tourism promoter's suggest measures to
prevent them.

11. How will you maintain quality in food staff served to tourists?

12. Explain the importance of providing protection against health and emergency medical assistance to
tourists.

13. Examine the role of Govt. organisations in providing authentic information to foreign tourists in India.

14. Write short notes on:
 (a) Tourists right for consumer protection
 (b) Food safety
 (c) Travel assistance.

15. Explain the role of Indian Railway for the development tourism industry.

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