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Major Outage Shuts Down Office 365 in U.S. & Europe on March 21 & 22 - 2017

Started by Admin(Portal), Mar 23, 2017, 12:01 PM

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Major Outage Shuts Down Office 365 in U.S. & Europe

As reported on microsoft status website - https://portal.office.com/servicestatus

Title: Couldn't sign in to OneDrive

User Impact: Users may have been intermittently unable to sign in to OneDrive.

Current status: We're analyzing system logs to determine the next troubleshooting steps.

Current status: We're deploying a fix to restore service. Users should begin to experience service restoration as the fix is rolled out.

Current status: We've deployed a fix for the underlying issue, but there is some residual impact. We're working to isolate the cause and determine our next troubleshooting steps.

Current status: We've determined that the previously resolved issue had some residual impact to the service configuration for OneDrive. We're performing an analysis of the affected systems to determine what further steps are needed for full recovery.

Current status: We're restarting the affected systems to resolve the configuration issue that caused impact to the service.

Current status: We've restarted the affected systems and we're monitoring the service to confirm that impact has been remediated.

Current status: The affected systems are undergoing recovery and we're continuing to monitor service health until impact is completely remediated.

Final status: We've monitored the infrastructure and have confirmed that restarting the affected systems remediated impact.

More info: In some cases, after signing in to OneDrive, users were unable to access their content. As the issue was intermittent in nature, users may have been able to reload the page or make another attempt successfully.

Start time: Tuesday, March 21, 2017, at 5:15 PM UTC

End time: Wednesday, March 22, 2017, at 9:50 AM UTC

Source where i got the information about microsoft incident - http://www.thewhir.com/web-hosting-news/major-outage-shuts-down-office-365-in-u-s-europe

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