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Important Service Communication regarding your ICICI Bank Debit Card

Started by Sudhakar, Oct 21, 2016, 01:07 AM

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Sudhakar

Important Service Communication regarding your ICICI Bank Debit Card

Dear Customer,

Greetings from ICICI Bank.

In view of the recent reports in the media about the alleged security breach at ATM's of another bank impacting debit cards across multiple banks in India, we would like to assure you that ICICI Bank has already taken precautionary measures to change the ATM PIN of customers who were identified to be at risk. If you have not received any communication from ICICI Bank to change your ATM PIN, you can be sure that your debit card is not at risk.

ICICI Bank maintains state of the art transaction security infrastructure including real-time fraud monitoring tools to protect our customers against any unauthorised usage. Further, we would like to reassure you that our ATMs employ highest level of security protocols and continue to remain safe for transactions.

We are committed to making your banking with us completely safe and convenient.
We would like to reiterate some of the Safe Banking tips for the security of your account.
Do change your ATM PIN once in 3 to 6 months
Do not share your ATM PIN with anyone
Report lost or stolen cards immediately
NEVER SHARE your Card number, CVV, PIN, OTP, Expiry date or URN with anyone, even if the person claims to be a bank employee. Sharing these details can lead to unauthorised access to your account
Never keep your Card and PIN together or write your PIN on the card
Transact online only at reputed and known online merchants
We would like to reassure you that the security and safety of customer accounts is our utmost priority and we urge you to continue using your ICICI Bank Debit Card for transactions at ATMs, Point of Sale (POS) terminals and on eCommerce websites without concern.

Sincerely,

Rohit Poddar
Head - Privilege Banking
 
 
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